120-Day Swap-Out Guarantee – Hassle Free Protection
- Quality Assurance – We stand behind the quality of our controllers, offering a 100% Free Swap-Out Guarantee for 120 days. Game with confidence knowing your controller is covered.
Swap-Out Agreement – Worry Free Replacements
- Free Replacement – If your controller stops working for any reason, we’ll replace it with a free swap-out.
- Simple Process – No complicated claims—just a simple exchange for a fully functional replacement.
What’s Not Covered
- Wear and Tear – Excessive wear and tear or damage beyond normal use.
- Tampering – Controllers that have been opened, tampered with, or altered in any way.
Added Coverage
- Extended Guarantee – For $19.99, you can extend the free four-month guarantee for an extra year, totaling 16 months of coverage.
How to Use Your Guarantee
- Request a Swap-Out – Email info@swapstix.com to request a swap-out.
- Return Shipping – We’ll send you a return shipping label at no cost.
- Replacement Process – Once received and inspected, we’ll send you a replacement controller right away.
Enjoy peace of mind with our 120-day hassle free guarantee!