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RESTORE PROCESS

Restoring Process – Ensure Quality Control
Properly refurbishing a controller requires thorough inspection, cleaning, and testing. We follow this step-by-step checklist to restore controllers to like-new condition with optimal performance and durability.

1. External Inspection – Assess for Damage

  • Visual Inspection – Inspect the faceplate, back cover, and buttons for any significant physical damage.
  • Button Functionality – Look for worn-out or sticky buttons and analog sticks that may need replacement.
  • Port Integrity – Ensure the USB-C port is intact and free of debris.
  • Trigger Responsiveness – Test adaptive triggers for responsiveness and signs of malfunction.

2. Internal Cleaning & Maintenance

  • Safe Opening – Carefully open the controller using precision tools.
  • Dust Removal – Use compressed air and a soft brush to clean out dust from the circuit board and internal components.
  • Contact Cleaning – Wipe down button contacts, the D-pad, and the joystick sensors with isopropyl alcohol (90%+ recommended).
  • Cable Checks – Ensure all cables are securely connected and free from wear.

3. Replace Worn or Faulty Components

  • Analog Stick Replacement – If the analog sticks show drift, replace them with new OEM joysticks.
  • Button Repairs – If buttons are unresponsive or sticky, install fresh conductive membranes.
  • Trigger Fixes – If the triggers are loose, unresponsive, or broken, replace the internal springs or trigger motor assembly.
  • Battery Testing – Test the internal battery capacity and replace it if charging issues are detected.

4. Reassemble & Exterior Restoration

  • Reassembly Integrity – Ensure every screw and cable is properly in place.
  • Finish Restoration – Use plastic-safe cleaner and microfiber cloths to restore the controller’s finish.
  • Shell Replacement – Install a new shell if the original one is excessively scratched or damaged.

5. Performance Testing – Ensure Full Functionality

  • Button Verification – Verify every button and the D-pad registers correctly.
  • Calibration Check – Use a PC or console calibration tool to ensure smooth movement without drift.
  • Vibration & Trigger Testing – Test vibration intensity and adaptive trigger resistance in a compatible game.
  • Connection Tests – Connect via Bluetooth & USB-C to confirm stable pairing and charging.
  • Audio Functionality – Plug in a headset to check audio output and test the built-in microphone.

6. Final Quality Check & Packaging

  • Final Inspection – Ensure the controller is free from smudges, fingerprints, or defects.
  • Firmware Update – Connect to a console to check and install the latest firmware.
  • Protective Packaging – Wrap in protective material and include necessary accessories if applicable.

By following this comprehensive refurbishing checklist, we can restore controllers to top-tier condition, ensuring optimal performance, durability, and customer satisfaction.

MORE QUESTIONS?

Visit the FAQ page for answers to all your questions.

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